![]() ![]() Internet Explorer is deprecated and no longer a recommended browser for launching a VDI desktop. It is recommended to use Microsoft Edge. CAC Card Reader Military Smart Card Reader DOD Military USB Common Access CAC Reader Compatible with Windows, Mac OS and Linux 4.Please watch our VDI certificate selection video for details and to ensure you are selecting the right certificate. Once the box to enter your PIN presents, check to see if a second certificate icon appears. Both PIV-Auth and Email certificates may now display when logging in and the system may default to the incorrect one.If you’ve received a new CAC after July 31 , 2020, or you’ve been informed your DLA account has transitioned to PIV-Auth, use the 16-digit PIV-Auth certificate when logging in, otherwise continue using the 10-digit DoD EMAIL certificate.Close all browser windows and try again. ![]() ![]() VDI not working? Try the following first: ![]()
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